Trusted technology services, delivered nationwide

At Elite Print Solutions, we excel not only as a certified warranty provider for a wide range of printers and multifunction devices, but also as a leader in PC and Managed IT services.

Our offerings include advanced end-user computing devices, accessories, and displays, supported by complete Managed IT solutions, from network setup and cybersecurity to cloud services and custom software integration.

Our nationwide team of certified technicians delivers responsive onsite and remote support, ensuring seamless technology integration that keeps your business connected, secure, and performing at its best.

Australia, NZ & Asia Pacific Coverage

Extensive coverage across metropolitan, regional, and remote locations, ensuring consistent service delivery across Australia, New Zealand, and Asia Pacific

Managed Print Services

Complete device management and toner supply with proactive monitoring for streamlined and cost-effective printing solutions.

Performance Insights & Analysis

Monthly data reporting for commercial customers, including performance metrics, SLA compliance, and actionable insights for optimisation.

Installations

Comprehensive setup services including device configuration, network integration, asset tracking, and professional de-installation.

Project Management

Advanced deployment services, WebJet admin setup, application integration, and coordination for multi-state operations.

Spare Parts

Extensive range of genuine spare parts available Australia-wide at competitive prices.

Dedicated Help Desk Team

Locally based Level 1 support providing proactive and consistent follow-up with customers and extended partners for end-user compute and print.

Fully Certified Service Engineers

Over 400 authorised, certified, and highly trained service engineers under the Elite Service Providers (ESP) program, dedicated to delivering exceptional customer care.

Warranty & Non-Warranty Services

Specialised repair services for HP LaserJet, PageWide, and Latex printers, plus comprehensive break-fix solutions for multi-vendor devices.

People Services

Valet & Concierge services (1st-level help desk onsite, scanning, and NV1–2,3 Gov’t Clearance).

Smart Courier Services

Printer repairs, E-Waste disposal, toner recycling, and part deliveries with GPS & SLA tracking for resource management.

Triage Service & Device Monitoring

Efficient issue resolution and proactive monitoring to ensure minimal downtime and optimal device performance.